Competence Sharing

What Are Chatbots and How Can They Transform Your Customer Experience?

A chatbot is an AI-powered software application designed to simulate human conversation and interact with customers through text or voice interfaces.

November 24, 2025•3 min read

Product Announcement

Introducing VAPI Integration for Voice Support

We are excited to announce voice support integration with Vapi, enabling real-time voice conversations with your customers.

October 15, 2025•3 min read

Feature Update

Eldspark now supports multiple AI models including GPT-4, Claude, and custom fine-tuned models for better customer interactions.

January 10, 2025•5 min read

Company News

Today marks the official launch of Eldspark - the new standard in customer support that fuses AI intelligence with human empathy.

January 1, 2025•4 min read